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RENTAL RATES, PAYMENTS AND POLICIES
info@taninah.com

Please Note:
Taninah is only offered in its entirety. We do NOT rent our guest houses individually. Our guests enjoy full and exclusive use of the entire property.

Rental Rates

Our rental rate is calculated by adding our minimum nightly rate for the first 10 guests and our additional nightly per person rate for each additional guest (age 6 and over).

Our minimum nightly rate for first 10 guests is $1,850 USD.

For each additional guest age 6 and over, add $95 USD per person per night to our minimum nightly rate of $1,850 USD.

Click here to see sample rates.

Our rates include:

• Up to two 10-passenger vans, round-trip airport transfer service from Cancun International Airport to Taninah on arrival day and back to Cancun International Airport on departure day. Please see “Transportation” page for details and restrictions.

• Entire property offered for exclusive use of reserving party.

• Private on-site cook serving up to three meals per person per day including cost of food. Children’s menu applies to children 12 and under.

• Fully staffed property available 24/7

• 7+ night reservations include our starter beverage package consisting of four cases each of purified drinking water, beer, and soda; one bottle of white wine and one bottle of red; eight bags of purified ice; morning and evening coffee; and Mexican hot chocolate.

• Services and amenities as described on “Taninah Services” page under “Included”.

• All applicable local, state, and federal taxes.

Please note:

• Staff gratuities are not included in our rate but will be added to your reservation total based on $8 USD per guest per day (does not apply to children ages 5 and under). Gratuities cover all Taninah staff including general staff, housekeeping staff, groundskeepers, private cook, and kitchen staff as well as meal servers.

• Property details and amenities are subject to change without notice.

• Prices are in US Dollars and subject to change until reservation deposit is received.

• Holiday rates vary. Please contact us for details.

• Please ask us about possible special rates for groups of 25 or more.


Payments
• All reservation payments are non-refundable (with exception of security deposit).

• Initial reservation deposit of $1,550 USD required when making reservation.

• 50% of reservation total required within 15 days of making initial reservation deposit.

• Remaining 50% of reservation total due 60 days prior to arrival.

• Initial reservation deposit of $1,550 turns into security deposit of which up to $1,500 will be refunded within 10 business days of departure.

• Payment Methods: Credit cards via Paypal (3% surcharge applies), personal or corporate checks drawn on US or Canadian banks, or bank to bank wire transfers to our US or Canadian accounts.

Policies
• Minimum rental period required - generally 7 nights.

• Initial reservation deposit required to block desired dates.

• Initial deposit and subsequent reservation payments are non-refundable.

• Reservation date changes made within 15 days of receiving initial reservation deposit ($1,550 USD) can be made if space is available.

• Reservation date changes made after receiving initial reservation deposit are subject to availability and owner approval and a $250 USD change fee.

• If 50% of reservation total has not been paid within 15 days after initial non-refundable deposit is received, reservation may be cancelled by owner without refund.

• If final reservation balance (due 60 days prior to arrival) is not received at least 60 days prior to arrival, reservation may be cancelled by owner without refund.

• If a cancellation is inevitable and cancellation occurs at least 90 days prior to arrival, reservation payments (less $500 USD cancellation fee) may be applied towards a future reservation if new reservation is serviced within one year of cancellation.

• Taninah, its owners, and/or administrators may, at their discretion, refund reservation payments ONLY if the same exact rental dates are sold to another party. Refund amount will be determined based on particulars of the cancellation as well as rebooking of dates in question; however, a minimum cancellation fee of $500 USD will apply to all cancellations.

• Taninah, its owners, and/or administrators will not be held responsible for servicing and/or refunding reservations affected by acts of God, terrorism, wildfires, accidental fire, lightning strike, or any other major cause outside the owner’s immediate control. For this reason, we implore guests to acquire adequate travel insurance through Travel Guard or any other reputable travel insurance provider.

• Failure to acquire adequate travel insurance could result in total loss of reservation monies paid to date if we are unable to service said reservation due to one of the causes listed above.

• As an alternative to the recommended commercial travel insurance, we offer a reservation rescheduling option should an event outside our immediate control forces us to cancel your reservation.

The fee for the reservation rescheduling option is based on 3% of your reservation total and payable along with the first 50% deposit payment (due 15 days after initial $1,550 reservation deposit is received.)

Only those who purchase the reservation rescheduling option will be entitled to a full reservation credit towards a future stay at Taninah.

 

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